Frequently Asked Questions

What is your refund/cancellation policy?

We currently offer No Refunds, as we give you access to proprietary tools, assets, and knowledge. While we do not offer refunds, you are welcome to cancel your membership at anytime through the Account section.

How do I manage/cancel my membership?

Click the Account link to access your account and manage your membership from there. To cancel your reoccurring subscription, click “cancel subscription”.

If I need help, how can I contact you?

Navigate to Contact Us and submit your request/question and someone will respond shortly. Thank you for your patience!

I’m having a technical issue with my account (including issues with Authenticating, Billing, and Login Issues)

Navigate to Contact Us and submit your request/question and someone will respond shortly. Thank you for your patience!

Do yearly subscriptions auto-renew?

Yearly subscriptions will renew as a monthly subscription for $49.99 per month when the original subscription time ends. Customers are able to cancel their yearly subscription at any time through the account page so that no monthly renewal charges occur at the end of the yearly subscription time.